845-704-2291(between 9:00 a.m - 5:00 p.m. Mon-Fri, Eastern Time)
P.O. Box 516
SHIPPING AND HANDLINGOrders take approximately 7-10 days to be processed and shipped. Please allow sufficient time when placing your order.
Shipping costs will be calculated during checkout. Costs are calculated based on the total value of your order. Below is a table of our shipping costs, so you can plan accordingly. All orders are shipped via UPS, FedEx or USPS.
| Order Amount | Shipping Costs |
| $ 1.00 - $29.99 | $8.00 |
| $ 30.00 - $59.99 | $10.00 |
| $ 60.00 - $89.99 | $12.00 |
| $ 90.00 - $119.99 | $14.00 |
| $ 120.00 - $149.99 | $16.00 |
| $ 150 + | $18.00 |
KidFavors.com is able to do rush orders for an additional cost. Please contact us via email with your exact needs and we will let you know if it is possible and what the added cost will be.
KidFavors.com will notify you via email when your items have been shipped. This notification will include a tracking number as well as an estimated delivery date.
At this time, KidFavors.com ships only within the continental USA.
ORDERINGKidFavors begins processing your order shortly after it is received. For this reason, all cancellations must be made within 8 hours of placing an order. Please email us right away to cancel an order.
RETURNS AND REFUNDSIf you are unhappy with your merchandise, please contact us within one week of receipt of your package. We will gladly allow you to exchange your purchase or issue you a refund. We are unable to accept returns on any personalized items. Our liability does not extend beyond the cost of the item.
PERSONALIZED FAVORSAll personalized favors are hand painted upon ordering. Please be sure to check the spelling of all names before submitting an order as KidFavors.com in unable to accept returns on personalized items.
The price of personalization is included in the listed price. Remember you can always purchase any personalized item without personalization for $.50 less.
We recommend that you order a few extra favors w/out personalization for unexpected guests or late responses.
As with all of our party favors, customers are unable to choose specific colors. Our staff will choose the best colors based on the names and gender submitted at the time of ordering.
Please note that all personalized items should be hand washed and are subject to normal wear and tear over time.
Please don't forget to write the names of your guests in the comments section of the billing page with boys and girls names listed separately.
FREQUENTLY ASKED QUESTIONS...
Question 1 - Does it cost extra to have a favor personalized?
Answer 1 - No, all of favors in our personalized category include personalization.
Question 2 - Can I order multiple favors in one order?
Answer 2 - Sure, if you order multiple personalized favors please specify which names you would like on each favor.
Question 3 - Can I choose the colors of my party favors?
Answer 3 - No, but our staff will select an assortment of colors that compliments your order.
Question 4 - How long will it take to ship my order?
Answer 4 - Personalized favors take approximately 7-10 business days to ship, non-personalized orders usually ship in 2-3 business days.
Question 5 - Can I cancel my order?
Answer 5 - Orders are processed soon after they are received, therefore personalized orders must be cancelled within 8 hours of placing your order. Non-personalized orders can be cancelled within 24 hours.
Question 5 - Are all of the items individually wrapped?
Answer 5 - Yes, all of our items come ready to be handed out at your party.